1. General ProvisionsThis personal data processing policy is drawn up in accordance with the requirements of the Law of the Republic of Kazakhstan dated May 21, 2013, No. 94-V "On Personal Data and Its Protection" (hereinafter — the Law on Personal Data) and defines the procedure for personal data processing and measures to ensure the security of personal data undertaken by "Alliance of Pharmacy Chains of Kazakhstan" LLP (hereinafter — the Operator).
1. The Operator sets as its most important goal and condition for the exercise of its activities the observance of the rights and freedoms of man and citizen when processing their personal data, including the protection of the rights to the inviolability of private life, personal and family secrets.
2. This Alliance policy regarding the processing of personal data (hereinafter — the Policy) applies to all information that the Alliance may obtain about visitors to the website https://qazalliance.kz or https://qazalliance.com.
2. Key concepts used in the Policy2.1. Automated processing of personal data — processing of personal data using computer technology.
2.2. Blocking of personal data — temporary cessation of the processing of personal data (except where processing is necessary to clarify personal data).
2.3. Website — a collection of graphic and informational materials, as well as computer programs and databases, ensuring their accessibility on the Internet at the network address https://qazalliance.kz or https://qazalliance.com.
2.4. Personal data information system — a set of personal data contained in databases, and the information technologies and technical means ensuring their processing.
2.5. Anonymization of personal data — actions that make it impossible to determine the affiliation of personal data to a specific User or other personal data subject without the use of additional information.
2.6. Processing of personal data — any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (dissemination, provision, access), anonymization, blocking, deletion, destruction of personal data.
2.7. Operator — a state body, municipal body, legal entity, or individual, independently or jointly with other persons, organizing and/or carrying out the processing of personal data, as well as determining the purposes of personal data processing, the composition of personal data to be processed, and the actions (operations) performed with personal data.
2.8. Personal data — any information relating directly or indirectly to an identified or identifiable User of the website https://qazalliance.kz or https://qazalliance.com.
2.9. Personal data authorized by the personal data subject for dissemination — personal data to which access is granted to an unlimited circle of persons by the personal data subject through giving consent to the processing of personal data authorized by the personal data subject for dissemination in the manner prescribed by the Law on Personal Data (hereinafter — personal data authorized for dissemination).
2.10. User — any visitor to the website https://qazalliance.kz or https://qazalliance.com.
2.11. Provision of personal data — actions aimed at disclosing personal data to a specific person or a specific circle of persons.
2.12. Dissemination of personal data — any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or for familiarizing an unlimited circle of persons with personal data, including the public announcement of personal data in the media, placement in information and telecommunication networks, or providing access to personal data in any other way.
2.13. Cross-border transfer of personal data — the transfer of personal data to the territory of a foreign state, to a foreign state authority, a foreign individual, or a foreign legal entity.
2.14. Destruction of personal data — any actions that result in the irreversible destruction of personal data with the impossibility of further restoring the content of personal data in the personal data information system and/or the destruction of the physical carriers of personal data.
3. Operator's Key Rights and Obligations3.1. The Operator has the right to:
— Receive reliable information and/or documents containing personal data from the personal data subject.
— In the event the personal data subject withdraws consent to the processing of personal data, or sends a request to cease personal data processing, the Operator has the right to continue processing the personal data without the personal data subject's consent if grounds specified in the Law on Personal Data exist.
— Independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of obligations provided for by the Law on Personal Data and regulatory legal acts adopted in accordance therewith, unless otherwise provided by the Law on Personal Data or other laws of the Republic of Kazakhstan (RK).
3.2. The Operator is obliged to:
— Provide the personal data subject, upon their request, with information concerning the processing of their personal data.
— Organize the processing of personal data in the manner established by the current legislation of the RK.
— Respond to applications and requests from personal data subjects and their legal representatives in accordance with the requirements of the Law on Personal Data.
— Report necessary information to the authorized body for the protection of personal data subjects' rights, upon that body's request, within 10 days from the date of receiving such a request.
— Publish or otherwise ensure unlimited access to this Policy on the processing of personal data.
— Take legal, organizational, and technical measures to protect personal data from unlawful or accidental access, destruction, modification, blocking, copying, provision, dissemination, as well as from other unlawful actions in relation to personal data.
— Cease the transfer (dissemination, provision, access) of personal data, cease processing, and destroy personal data in the manner and cases provided for by the Law on Personal Data.
— Fulfill other obligations provided for by the Law on Personal Data.
4. Key Rights and Obligations of Personal Data Subjects4.1. Personal Data Subjects have the right to:
— Receive information concerning the processing of their personal data, except in cases provided for by federal laws. This information is provided by the Operator in an accessible form and must not contain personal data relating to other personal data subjects, unless there are legal grounds for disclosing such personal data. The list of information and the procedure for obtaining it are established by the Law on Personal Data.
— Require the Operator to clarify, block, or destroy their personal data if the personal data is incomplete, outdated, inaccurate, illegally obtained, or unnecessary for the stated purpose of processing, and also take measures provided by law to protect their rights.
— Put forward the condition of prior consent when processing personal data for the purpose of promoting goods, works, and services on the market.
— Withdraw consent to the processing of personal data, and also send a request to cease personal data processing.
— Appeal to the authorized body for the protection of personal data subjects' rights or to the court against the Operator's unlawful actions or inaction when processing their personal data.
— Exercise other rights provided for by the legislation of the RK.
4.2. Personal Data Subjects are obliged to:
— Provide the Operator with reliable data about themselves.
— Inform the Operator about the clarification (updating, modification) of their personal data.
4.3. Persons who have provided the Operator with unreliable information about themselves, or information about another personal data subject without the latter's consent, are liable in accordance with the legislation of the RK.
5. Principles of Personal Data Processing5.1. Legality and Fairness: Processing is carried out on a lawful and fair basis.
5.2. Processing is limited to achieving specific, predetermined, and lawful goals. Processing incompatible with the purposes of collection is not allowed.
5.3. The combination of databases containing personal data processed for mutually incompatible purposes is not allowed.
5.4. Only personal data that meets the purposes of their processing is subject to processing.
5.5. The content and volume of the processed personal data correspond to the stated processing purposes. Excessive processing of personal data in relation to the stated purposes is not allowed.
5.6. When processing, the accuracy, sufficiency, and relevance of personal data are ensured. The Operator takes necessary measures to delete or clarify incomplete or inaccurate data.
5.7. Storage is carried out in a form that allows the personal data subject to be identified, no longer than required by the processing purposes, unless a longer period is established by law or contract. Processed personal data is destroyed or anonymized upon achievement of the processing goals or in case the need to achieve these goals is lost.
6. Purposes of Personal Data Processing- The primary purpose of processing the User's personal data is informing the User by sending emails.
- The Operator also has the right to send the User notifications about new products, services, special offers, and various events. The User can always refuse to receive informational messages by sending an email to info@qazalliance.com with the note "Refusal of notifications about new products and services and special offers."
- Anonymized User data, collected using Internet statistics services, serves to gather information about User actions on the website, improve website quality, and its content.
7. Procedure for the Collection, Storage, Transfer, and Other Types of Personal Data ProcessingThe security of personal data is ensured by implementing legal, organizational, and technical measures required by current legislation.
7.1. The Operator ensures the safety of personal data and takes all possible measures to exclude access to personal data by unauthorized persons.
7.2. User personal data will never be transferred to third parties, except in cases related to the execution of current legislation or if the personal data subject has given consent to the Operator for the data transfer to a third party to fulfill obligations under a civil law contract.
7.3. If inaccuracies are found, the User can update them by sending a notification to info@qazalliance.com with the note "Personal Data Update."
7.4. The processing period is determined by the achievement of the purposes. The User can withdraw consent at any time by emailing info@qazalliance.com with the note "Withdrawal of consent to personal data processing."
7.5. All information collected by third-party services (payment systems, communication means, etc.) is stored and processed by them in accordance with their own User Agreements and Privacy Policies. The Operator is not responsible for the actions of these third parties.
7.6. Restrictions imposed by the personal data subject on the transfer or processing of personal data authorized for dissemination do not apply in cases of processing for state, public, and other public interests defined by the legislation of the RK.
7.7. The Operator ensures the confidentiality of personal data during processing.
7.8. The Operator stores personal data no longer than required by the processing purposes.
7.9. Processing may cease upon achievement of goals, expiration of consent, withdrawal of consent, or identification of unlawful processing.
8. List of Actions Performed by the Operator with the Received Personal Data8.1. The Operator carries out collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (dissemination, provision, access), anonymization, blocking, deletion, and destruction of personal data.
8.2. The Operator carries out automated processing of personal data with or without receiving and/or transmitting the information via information and telecommunication networks.
9. Cross-Border Transfer of Personal Data9.1. Before engaging in cross-border transfer of personal data, the Operator must notify the authorized body for the protection of personal data subjects' rights.
9.2. Before submitting the notification, the Operator must obtain relevant information from the foreign state authorities, foreign individuals, or foreign legal entities to whom the personal data transfer is planned.
10. Confidentiality of Personal DataThe Operator and other persons who have gained access to personal data are obliged not to disclose to third parties and not to disseminate personal data without the personal data subject's consent, unless otherwise provided by the law of the RK.
11. Final Provisions11.1. The User can get any clarifications regarding the processing of their personal data by contacting the Operator via email at info@qazalliance.com.
11.2. Any changes to the Operator's personal data processing policy will be reflected in this document. The Policy is indefinite until it is replaced by a new version.
11.3. The current version of the Policy is freely available online at https://qazalliance.kz or https://qazalliance.com.